Premium Services

QuerySurge experts assist you with custom configurations/connections, coding help, training, or anything else you need to make you successful

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Qs premium services experts

QuerySurge Experts for all your Needs

Customers, Alliance Partners, and prospective Customers in Proofs-of-Concept more than occasionally ask us for help with coding issues, short-term training and other tasks that are not covered by our support services.

QuerySurge’s Premium Services now fulfill your needs. Premium Services provide:

  • Assistance with coding in SQL, HQL, API calls, Java functions, other
  • How To sessions for using various functions and features
  • JumpStart or Training sessions
  • Administration — including installation, creating/modifying/deleting users & connections, installing updates, setting up server backup & moves
  • Any other service not currently covered by traditional maintenance & support

We will make you successful!

How it Works

  • Purchase the package that suits your needs
  • Schedule the session (48 hours in advance)
  • Briefly describe the task you are looking for our expert to accomplish
  • We schedule a Webex/Go-to-Meeting session with a QuerySurge expert

It’s that easy!

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Available Packages

Premium Services Packages Bronze SilverGold Platinum Diamond
Number of Credits10255075100
Total Cost$3,000$6,250$11,250$15,000$17,500

1Service Credits are 1 hour in length and are in 1‑hour increments. All unused Credits expire after 12 months

For longer term consulting (3 months +), we can provide Test Engineers at long-term, discounted rates