Premium Services
QuerySurge experts assist you with custom configurations/connections, coding help, training, or anything else you need to make you successful
QuerySurge Experts for all your Needs
Customers, Alliance Partners, and prospective Customers in Proofs-of-Concept more than occasionally ask us for help with coding issues, short-term training and other tasks that are not covered by our support services.
QuerySurge’s Premium Services now fulfill your needs. Premium Services provide:
- Assistance with coding in SQL, HQL, API calls, Java functions, other
- How To sessions for using various functions and features
- JumpStart or Training sessions
- Administration — including installation, creating/modifying/deleting users & connections, installing updates, setting up server backup & moves
- Any other service not currently covered by traditional maintenance & support
We will make you successful!
How it Works
- Purchase the package that suits your needs
- Schedule the session (48 hours in advance)
- Briefly describe the task you are looking for our expert to accomplish
- We schedule a Webex/Go-to-Meeting session with a QuerySurge expert
It’s that easy!
Available Packages
| Premium Services Packages | Bronze | Silver | Gold | Platinum | Diamond |
|---|---|---|---|---|---|
| Number of Credits | 10 | 25 | 50 | 75 | 100 |
| Discount | ---- | 16% | 25% | 33% | 41% |
| Total Cost | $3,000 | $6,250 | $11,250 | $15,000 | $17,500 |
1Service Credits are 1 hour in length and are in 1‑hour increments. All unused Credits expire after 12 months
For longer term consulting (3 months +), we can provide Test Engineers at long-term, discounted rates
